Rollac Shutter Manual & Warranty

Proper operation and maintenance of your rolling shutter ensures safety, reliability, and long product life. Please review the following instructions carefully.

General Safety Precautions

  • Do not push the shutter upward manually — this may cause malfunction.
  • Ensure the operating path is clear of people, pets, and obstacles before use.
  • Never climb on, hang from, or add weight to the shutter.
  • Keep hands, fingers, and objects away from guide rails and moving parts.
  • Limit access to controls. Keep switches and remotes out of reach of children.
  • Automatic controls (e.g., timers, sensors) should be turned off during winter or when away from home.
  • Share these safety instructions with future property owners if the building is sold.

Operating in Different Conditions

  • High Winds: Keep shutters fully closed or fully open. Keep windows closed.
  • Cold Weather: Do not operate if the curtain is frozen. Wait until defrosted.
  • Hot Weather: Allow ventilation by leaving the curtain slightly open or using light slit mode if equipped.
  • Debris Build-Up: After long periods of non-use or storms, inspect and clear debris from housing and guide rails before operating.

Recommended Use

  • Operate shutters daily if possible, with a typical cycle being one full open and close.
  • At minimum, operate once per month to maintain functionality.
  • Never force the shutter if resistance is felt. Stop and investigate or call your dealer.

Control Methods

  • Limit Switches: Motors automatically stop at preset limits. Adjustments require a qualified dealer.
  • Thermal Protection: Motors may temporarily shut off if overheated from repeated use. Wait 25–30 minutes before retrying.
  • Switch Types:
  • Maintained Switch: Moves automatically until stopped or limit is reached.
  • Momentary Switch: Moves only while button is pressed
  • Remote Control: Use “Up,” “Down,” and “Stop” buttons for positioning.
  • Emergency Override: Use manual crank handle only in emergencies. Do not force if resistance is felt.

Special Operation Notes

  • Manual Tape or Crank Systems:
  • Lower or raise gently, especially in the final third of travel.
  • Keep crank handle at ~45° angle during operation.
  • Do not force the crank if resistance occurs.


  • Spring-Loaded Shutters:
  • Unlock with key or slide locks before raising.
  • Avoid slamming against the housing.
  • Lock securely when shutter is fully closed

Maintenance & Care

  • Clean surfaces with mild detergent and water. Do not pressure wash.
  • Keep guide rails free of dirt and lubricate annually with a dry PTFE spray (e.g., Alumaslick).
  • Do not use grease, WD40, or oil on the motor or curtain.
  • Inspect at least once a year for wear, fastening security, and operability.
  • Only authorized technicians should adjust electrical or motor components.



Important: If you encounter unusual resistance, damage, or malfunction — stop operation immediately and contact your authorized dealer.

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